About
MTI America
Founded in 1992, MTI is a premier, trusted partner in the workers compensation industry delivering a broad range of post-acute integrated network health solutions. Being a culturally diverse, patient-centric company since inception we leverage our ITC (Integrated Care Teams) expertise and unified MTi360® platform to deliver superior medical and financial results for those we serve.
Our mission at MTI America is to support injured workers, adjusters, and nurse case managers. We help people who are injured on the job get back to optimum health and return to a productive life as soon as possible. As People Who Care, we make it happen.
Who We Help
Insurance Carriers
Third Party Administrators
Employers
Self-Insured Funds
Claims Adjusters
Nurse Case Managers
Providers
Physicians
Our
Values
Excellence
Commitment to Quality, Service and Continuous ImprovementCompassion
We Provide Excellent Service with Personal KindnessIntegrity
Our Actions are Guided by Our Ethical CommitmentsCommunication
We Engage Through Effective CommunicationTeamwork
Together we are Stronger
Cem Kus, Chief Executive Officer & Founder
Janet and Cem (Jim) Kus founded MTI in 1992.
Cem transported the first injured worker from Palm Beach to Miami in 1992. Today, MTI remains the pioneer of innovation delivering connected care to claims staff and the injured worker.
Cem is a driven entrepreneur with a global business background and Janet began her career as a catastrophic nurse case manager who firmly believes in the power of listening and caring to the injured employee. Both bring unique skill sets and decades of knowledge in the ever-changing healthcare industry.
What Clients are Saying About MTI Employees
“It is such a pleasure to work with you. You are always kind, professional, and 10 steps ahead preventing issues. You are the best of the best. I appreciate all of your hard work! You make my job easy!” --- Jamie D., Medical Consultant Medical Management & Re-Employment
Lela Holder, RN, BSN, CCM - Nurse Case Manager
“I wanted to let you know that I am impressed by the service provided by Francisco. I gave him a last-minute travel arrangement request, and he was on top of it!! He followed up with me several times, calling and emailing until the travel arrangements were confirmed. Very professional and knowledgeable. Working with Francisco was by far the easiest thing I did all day. Based on the service provided by Francisco, I will be calling MTI next time I need any of the services your organization offers.” --- Patricia G., Senior Claims Examiner
Francisco Olmeda - Travel Accommodations Specialist
We Care
Culture
At the heart of MTI America beats a “We Care” culture that guides everything we do. Since 1992, we’ve been helping injured workers across the nation return to healthy, productive lives through compassionate, individualized care.
Our “We Care” philosophy was inspired by the personal experiences of co-founders Janet and Cem Kus. As a former catastrophic nurse case manager, Janet saw firsthand how unreliable transportation prevented injured workers from getting the treatment they needed. When Cem transported their first patient in 1992, they realized the major gap for quality, caring ancillary services in workers’ compensation.
From those humble beginnings, MTI has grown into a premier provider of integrated healthcare solutions. But our “We Care” culture has remained constant – putting the injured worker first with empathetic, culturally competent care tailored to their unique situation.
The “We Care” mindset touches every aspect of our company, starting with investing in our people. MTI’s diverse team of passionate, culturally diverse, professionals are guided by core values like compassion, integrity, communication and teamwork. We foster an engaging environment through robust training, tenure recognition, mentorship opportunities and programs like our Culture Committee that create meaningful team experiences.
Ultimately, caring isn’t just a corporate platitude at MTI, it’s how we operate. Our highly credentialed staff live out the “We Care” philosophy daily by treating each injured worker with dignity and empathy while delivering individualized care tailored to their needs. We’ve invested in powerful technology like our AI-enabled ‘Smart Scheduling’ to ensure every case is matched with the right provider. And we constantly nurture our nationwide network of quality provider partners who are essential to achieving optimal outcomes.
Caring for the injured worker, supporting our clients, nurturing our employees and provider partners – this is the unwavering “We Care” culture that has defined MTI for over three decades. It’s what drives us to continually enhance the claims experience through compassion and innovative solutions.
You will never know how much peace of mind it gives an injured employee when the service provided is trustworthy and they feel you care.
We’ve taken a number of steps to ensure a secure environment in which our business may continue to fully function in the event of natural disasters or unforeseen circumstances that may interrupt production at any of our facilities.
We leverage a secure cloud-based infrastructure, employ a remote workforce, utilize multiple service locations, and implement automated backups and redundancies. In addition, we’re committed to protecting all information relating to our members and affiliates. To achieve this goal, we routinely review and update systems, operating procedures, and policies to minimize the risk of loss or compromise of business or patient-related information.
The MTI Sustainability Plan includes a designated task force established to identify opportunities to better manage human capital, natural resources, and our carbon footprint. We actively support waste stream management through the following initiatives:
- Recycling polystyrene, paper, plastic, and cardboard
- Using duplex printing as a standard operating procedure, reducing paper use up to 50%
- Removing all disposable plastic water bottles from machines and encouraging employee use of reusable water bottles at filtered water stations
- Developing a rechargeable battery recycling program to divert materials from landfills
- Disposing of aged computer parts, significantly reducing the waste stream and its impact on landfills
