Technology – MTI America
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Unified Provider Platform
MTI 360 P5

Our Solutions are Managed in One Platform

MTI360 state-of-the-art scheduling systems and defined methodologies allow us to accurately track all new referrals, therapy extensions, and inquiries across our suite of services. Our comprehensive system facilitates communication between all parties by leveraging SMS text and automated real-time updates throughout the scheduling process. This technology permits us to systematically monitor important patient benchmarks on behalf of our customers. As a result, MTI provides our customers with the most current patient data to make important real-time decisions.

Portal Integration

MTI’s single source Service Delivery Platform MTI360 offers a centralized system for service management and provides flexibility for program configuration and customization.

  • 100% Cloud-based (AWS)
  • API & Web Service integrations
  • EDI & e-billing capabilities
  • Client Portal supporting SSO
  • Automated SMS Texting for confirmation
    and reminders to Injured Workers
  • Integrated Omni-channel communications
    (Phone, Fax, e-mail, text)

    • PureCloud
    • Retarus
    • Office 365
    • Twilio

Client Portal

MTI’s Client Portal provides a convenient way to request referrals and seamless access to our entire integrated suite of diagnostic imaging, physical medicine, home health, and complex care, transportation, translation, and dental and hearing program services. Our MTI 360 Client Portal features include:

  • Processing all referrals at once or managing each referral individually
  • Reviewing and managing authorizations, notifications, and order status
  • Reviewing a chronological list of all processed referrals, orders, and visits
  • Access Diagnostic Imaging reports
  • Monitoring the status of DME product and medical supply deliveries
  • Physical medicine evaluations, progress notes, and reports
  • Home health evaluations, progress notes, and reports
  • “No show” and appointment status updates
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Asset 3VendorPortal

Vendor Management Portal

Facilitating real-time communication with our healthcare providers.

Our vendor management portal allows network providers the flexibility to control their schedules by providing the capability to review, accept, or deny service assignments. In addition, the portal allows our service providers to view service history, invoices, and communicate with MTI.

SSAE 18 Compliance Certified

Adhering to higher standards

MTI undergoes an annual Statement on Standards for Attestation Engagements (SSAE) audit, providing our clients with an increased level of confidence and adding significant value to our organization.

EDI (Electronic Data Interchange)

Increasing speed and decreasing errors

MTI has a comprehensive EDI interface team. From eligibility files to electronic billing, MTI can easily and effectively set up EDI technology for our customers.

Extensive Data and Analytics

Measurable delivery of business performance results… focused on you

MTI provides our clients with extensive reporting capabilities on a monthly, quarterly, and yearly basis. Reports include:

  • Customized cost savings and utilization
  • Account trends by employer, language, and geographical coverage
  • Data mining and reporting
  • Custom analytical reports available upon client request
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