We Care Culture
At the heart of MTI America beats a “We Care” culture that guides everything we do. Since 1992, we’ve been helping injured workers across the nation return to healthy, productive lives through compassionate, individualized care.
Our “We Care” philosophy was inspired by the personal experiences of co-founders Janet and Cem Kus. As a former catastrophic nurse case manager, Janet saw firsthand how unreliable transportation prevented injured workers from getting the treatment they needed. When Cem transported their first patient in 1992, they realized the major gap in workers’ compensation in quality, caring, and ancillary services.
From those humble beginnings, MTI has grown into a premier provider of integrated healthcare solutions. However, our “We Care” culture has remained constant – putting the injured worker first with empathetic, culturally competent care tailored to their unique situation.
The “We Care” mindset touches every aspect of our company, starting with investing in our people.
MTI’s diverse team of passionate, culturally diverse professionals is guided by core values like compassion, integrity, communication, and teamwork.
We foster an engaging environment through robust training, tenure recognition, mentorship opportunities, and programs like our Culture Committee that create meaningful team experiences.
Caring isn’t just a corporate platitude at MTI; it’s how we operate. Our highly credentialed staff live out the “We Care” philosophy daily by treating each injured worker with dignity and empathy while delivering individualized care tailored to their needs. We’ve invested in powerful technology like our AI-enabled ‘Smart Scheduling’ to ensure every case is matched with the right provider. We constantly nurture our nationwide network of quality provider partners, who are essential to achieving optimal outcomes.
Caring for the injured worker, supporting our clients, nurturing our employees and provider partners – this is the unwavering “We Care” culture that has defined MTI for over three decades. It continually drives us to enhance the claims experience through compassion and innovative solutions.
We Care Culture: Employee Engagement & Recognition
SHINE
MTI’s monthly SHINE publication highlights compliments received from various parties (providers, clients, injured workers, etc.). These compliments are shared with the entire organization by email. With employee permission, these compliments may be highlighted on the MTI website and/or social media channels.
Culture Committee
MTI’s Culture Committee meets monthly to plan and execute meaningful experiences for all of our employees. A newsletter is distributed monthly highlighting events, activities, special days or weeks of the month, etc.
We Care Newsletter
MTI’s monthly We Care Newsletter highlights MTI’s greatest asset, our people. Warm birthday wishes are extended, anniversaries and milestones are recognized, and we celebrate the employee(s) of the month.
Service Milestones
Tenure recognition is awarded in 5-, 10-, 15-, 20-, 25-, and 30-year milestones by senior leadership. Employees receive a plaque and gift with varying levels of value dependent on service.
