Language Services – MTI America
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Providing language access that drives higher-value experiences.

Medical Interpretation

Initial Client Visits
Health Care Provider Visits
Independent Medical Exams
Physical Therapy

Legal Interpretation

Depositions
Mediations
Statements

Document Translation

Medical Records
Explanation of Benefits
Settlement Letters
Business Documents
Employee Manuals

Video Remote Interpretation (VRI)

Access to Video Remote Interpreting on Any Device, Anywhere

High-Quality Video Remote Interpretation (VRI) combines the benefits of face-to-face interpretation with the on-demand nature of Over-the-Phone Interpretation (OPI).

We’re All About Outcomes
and Measuring Program Performance

99.8%
Translation Accuracy

240+
Languages, Including Rare Languages and ASL

6,000
This is the number of calls MTI America handled from Pompano Beach, Florida, in the past month. Connections were made in 85 languages, with Spanish, Creole, Vietnamese, Sign Language, Arabic, Cantonese, and Punjabi being the most requested.

91,000
Conference Calls Per Year

1 Million
Interactions Annually

28 Years
Industry Experience

Benefits

  • Certified medical and legal translators with years of experience available on demand
  • At the touch of a button, Video remote interpreting provides interpreter access in 20 seconds or less
  • Rigorous credentialing process with continuous audits ensures superior outcomes
  • All-in-one platform
    • Interpretation Delivery Platform (IDP)
    • Interpretation Management System (IMS)
    • Interpretation Scheduling System (ISS)

Our Clients Say it Better Than We Do

“I had the pleasure of working with Renee Espiritu regarding an electric wheelchair. We discussed the needs of the claimant, and she understood. Renee did an excellent job of discussing the claimant’s needs to different vendors and obtaining a reasonable price, and also getting his needs met. Thank you, Renee and MTI”

Meeting the Claimant’s Needs

“Continued praises for MTI and the team members. Diana jumped on this referral and was so extremely helpful in finding a solution in record time. Just love having you guys as a vendor! Thank you again!!!”

Love Having You Guys as a Vendor

“Your focus on best customer support, positive attitude, ability to effectively problem solve and professionalism, make my job as a nurse case manager easier. I appreciate you.”

You Make My Job Easier