What Clients are Saying
Care Coordinator Alejandra stayed late on Friday evening and helped the FCM manager and myself with over the weekend arrangements for home health for the injured worker. I appreciated his willingness to help find a resolution and solution to the problem. High fives all around.
Nicole R.
Claims ExaminerI want you to be aware of the outstanding job MTI’s Nurse Case Manager Lela does with our files. She is dedicated, knowledgeable, trustworthy, accountable, and easy to work with, I could go on and on. When I need something complex done, I can ALWAYS count on her.
Marianne D.
Nursing SupervisorCoordination of care for DME and Home Health Care in this case is nothing short of EXTRAORDINARY! Demands for a quick hospital discharge for this young patient with multiple fractures from falling down a manhole cover took an MTI team, and what a team we had! MTI care coordinator Kristie worked some serious magic with finding compatible home care in a remote area & care coordinator Renee exceeded expectations with DME delivery.
Amy T.
Senior Nurse Case ManagerTransport was requested for a post-operative injured worker/patient from Cedars Sinai to a Skilled Nursing Facility. This urgent situation also required a Bariatric Gurney Van for safe transport. The patient/injured worker was tested prior to release which found a medical condition that required medication prior to transport by MTI. These vans are not readily available usually but when the discharge nurse made the call later the same day, everything went as smoothly as possible. Denise was the one who expedited the final result which was safe transport for the injured worker. This is outstanding customer service. We Appreciate high-quality employees.
Tiare T.
Team Lead Claims Workers’ CompensationI had the pleasure of working with Renee Espiritu regarding an electric wheelchair. We discussed the needs of the claimant and she understood. Renee did an excellent job of discussing the claimant’s needs to different vendors and obtaining a reasonable price and also getting his needs met. Thank you, Renee and MTI.
Albert A.
Senior Claims AdjusterAwesome! I always have a great working relationship with MTI! Y’all are always quick to respond and assist and make my job so much easier! Thanks for everything!
Tabitha D.
WC Claim ExaminerMTI was able to get the injured worker set up with transportation to the airport, his flight from Georgia to Pennsylvania, transport from the airport to his IME appt and back, and then his flight back home. Everything went very smoothly and there were no issues. My big thing was being sure he came and went back in one day and MTI was able to get that done so thank you so much!
Colleen M.
Senior Claims AdjusterToday MTI’s agent Maria was wonderful. I received my confirmation from Maria within 3-minutes after our call ended. I truly appreciate the “A” rated service.
Robert R.
Senior Claims ExaminerWe had a very complicated trip which involved the coordination of air ambulance, transport from the airport to the hotel, hotel accommodations, medical equipment including a hospital bed delivered to the hotel, and home health. (This was not all but gives you a picture.) Cesar, Malcolm, Nickcola, Renee, and Lela all worked hard to get this taken care and they did a terrific job. Kudos to all of you and great Teamwork!!! Thanks once again for the awesome service!
