Date: Thursday, June 26, 2025

Time: 1:00 PM – 2:00 PM EST

Instructors:

Zack Craft, ATP, CEAC, CAPS, WCS, CRTS
VP Complex Claims

Credits: 1 Claim, Nursing Credits, CCM

Certified States: FL, TX, CA, OK, NC, GA, LA, KY, DE, NM, NH, MA

• Define what constitutes a legacy claim and understand the financial and clinical risks associated with unmanaged long-tail claims.

• Recognize how non-catastrophic injuries can escalate without structured oversight.

• Identify the role of integrated care programs in improving outcomes and protecting reserves.

• Understand the impact of excess carriers and their approach to managing long-term exposures.

• Apply best practices in clinical coordination, cost containment, and functionality benchmarking.