January 2022 Newsletter – MTI America



January 2022 Newsletter

HealthLink360 Newsletter

The Time for Digital

The Time for Digital 

Written by: Nikki Jackson, CPCU, ARM, CDMS

Nikki Jackson

Building and implementing comprehensive digital transformation strategies in 2022 with groundbreaking ancillary advancements.

Historically, the claims industry has been slow to adopt new technologies. Most of us joke about it on convention room floors and during happy hours. However, in recent years, and in light of the COVID-19 pandemic, employers are no longer in a position to wait around for claims administrators and vendors to come around.

We can expect to see digital transformation resonate through every aspect of the claims journey. Almost every article written these days incorporates language about an ‘experience’ – employee, patient, employer, and so on. We are also seeing rapid advancements in clinical and operational systems, staffing, and overall culture.

As the industry’s pioneer of transportation and translation services, MTI added many other services to their repertoire of offerings to ensure patients get the care they need, when they need it – despite the many disruptions and challenges presented today.

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Transportation Red Flags
Compounded by the Pandemic

Transportation Red Flags
Compounded by the Pandemic

The pandemic and recent surge in positive cases is wreaking havoc in all areas of the claims system.


A Simple Statement
with Hidden Consequences

A Simple Statement with Hidden Consequences

The pandemic and recent surge in positive cases is wreaking havoc in all areas of the claims system.



January 20, 2022
Dental Claims in Workers’ Compensation Webinar
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March 16 - 17, 2022
WCRI 2022
March 10 - 13, 2022
RIMS 2022
Success Story

A Primate's Postponement

Mila expected to start her summer with baby pools, bare feet, and giggles from her children.
A primate had other plans which lead to PICC lines, IV medication, and lab draws.

June contains the summer solstice, the day with the most daylight hours, and is often a celebrated month for children as school lets out for the summer. It’s during this month the summer sun comes out just long enough to warm the water of backyard swimming pools and mothers welcome the presence of little bare feet.

One hot day just before the weekend, Mila, a mother of two with limited English proficiency, had visions of their simple weekend in their small town. But life is predictably, unpredictable, and with an occupation such as an animal trainer, workplace injuries happen. Mila did not anticipate being bitten by a primate in the facility in which she trained, but she did anticipate receiving a high level of care from her employer after it happened.

Mila was diagnosed with osteomyelitis, a rare bone infection. If left untreated it can result In bone death due to decreased blood circulation within the bone. Areas where bone dies may need to be surgically removed or amputation of the limb.

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Meet Your Needs

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