• Understand workflows required to process all MTI’s services from initial referral, scheduling, product selection, confirmation, billing, collection and vendor payment,
• Compare these workflows to the existing procedures and systems,
• Design and communicate system enhancements,
• Provide quality assurance and training.

Job Responsibilities:

• Work closely with management and staff to understand business needs in order to process business in the most efficient way possible.
• Work closely with System Developers to translate the needs of business into end user functionality.
• For each project, document the current procedures and identify system and manual inefficiencies

• Work with the CFO, VP of Operations on determining project priority and determining the cost/benefit of each project.
• Prepare Project Initiation Documents (PIDs) detailing the project, deliverables, risks, costs, scope, etc.
• Control projects under development through regular scheduled meetings, informing stakeholders, securing sign-offs from product owners.
• Be the sole channel of communication to System Developers to control development priorities and ensure programming resources are focused on priority projects.

• Act as the ‘translator’ where necessary to incorporate how information technology can support the organization’s needs.

• Work with System Developers to plan projects and future system version releases.
• Quality Assurance: Coordinate comprehensive testing of changes and ensure changes are as documented in the PID.
• Provide staff training, in conjunction with local management, for major enhancements.
• Satisfy local ad hoc reporting needs for the business
• Other duties as assigned

Skills and Expertise:

• Five years’+ experience in a comparable position in healthcare and/or the Workers Compensation industry with a focus on financial/ accounting processes required

• High Written and verbal communication skills
• Excellent analytical skills and an informed, evidence-based approach
• Preferably three+ years project management experience
• Solid experience in writing SQL queries.
• Net and web application software knowledge a definite plus

• Financially numerate and possessing the ability to conduct cost/benefit analysis

Education Requirements:

• Bachelor’s degree in a related field required

Travel Requirements:

• N/A

Physical Demands/Work environment:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. On occasion, may include lifting of up to 5 pounds for files and computer printouts.
• For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands, and fingers speak, and hear.

• Hearing, vision, and talking.  Specific vision abilities required by this job include ability see things from a close distance and ability to adjust focus.
• Utilizes fluorescent lighting; noise level is moderate. For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical office.