Date: Thursday, December 12, 2024

Time: 1:00 PM – 2:00 PM EST

Instructors:

Zack Craft, ATP, CEAC, CAPS, WCS, CRTS
VP Complex Claims

Lela Holder RN, BSN, CCM
Director Complex Claims

Credits: 1 Claim, Nursing Credits, CCM

Certified States: FL, TX, CA, OK, NC, GA, LA, KY, IL, DE, PA, NM (pending)

• Define fear avoidance behavior and understand its psychological and physical impacts on recovery.
• Identify red flags indicating fear avoidance behaviors in injured workers.
• Apply effective techniques to guide injured workers past fear avoidance, promoting physical and psychological recovery.
• Understand the roles of nurse case managers and adjusters in navigating fear avoidance to streamline the claims process.